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Rocio Concha Galguera is an economist with over 20 years’ experience in public policy and strategic roles spanning the public, charity and private sectors. She is chief economist and head of strategic insight at Which?, the consumer group, helping drive its strategic priorities and advocacy work with the objective of tackling consumer harm. Prior to that, Rocio was Royal Mail’s head of regulatory reform and competition and a UK senior civil servant and member of the Government Economic Service. She has also worked as a senior consultant on regulation in European and Asian markets at NERA, the economic consultancy, and for the Venezuelan Competition Authority.